Legal, Privacy & Terms

Last updated: 27 February 2026

KINTAL LTD is a registered UK company. We collect only what we need, store it securely, and never sell it. A real person handles any privacy questions. The longer version is below, but that's the gist.

1. Who we are

KINTAL LTD is a private limited company registered in England and Wales. We act as the data controller for any personal information you share with us.

  • Company number: 16657658

  • VAT number: 511370729

  • ICO registration: ZC050455

  • Registered office: 167-169 Great Portland Street, London, W1W 5PF

  • Privacy enquiries: privacy@kintal.co

2. What data we collect and why

We keep this minimal. Here's what we collect and what we do with it.

Information you give us directly, such as your name, email address, job title, and organisation, when you fill in a form, send an enquiry, or start working with us. We use this to respond to you, deliver our services, and manage our relationship.

Basic website analytics, such as which pages are visited and for how long, collected via Squarespace and Google Analytics. This data is anonymised and helps us understand what's useful so we can improve it. We do not use it to profile you.

Project materials, including documents, survey responses, and meeting notes you share with us during an engagement. We use these only for the work we've agreed to do together.

We do not buy data lists, and we do not sell yours.

3. How we use AI tools

We use AI tools to support analysis, drafting, and internal workflows. We are transparent about this because it matters.

Our commitments:

  • A human consultant is always responsible for final judgements and recommendations. We do not outsource decisions to machines.

  • We do not use client data to train public AI models.

  • We only send client data to AI tools that meet our privacy and security standards, and only when it is necessary for the work.

  • We keep a clear record of which tools are used in each project.

If you have stricter requirements around data handling or tool selection, we agree those in writing before work begins.

4. Where your data is stored

We store data using Squarespace (website and form data) and Google Cloud (business records and email). Where possible, we store data within the European Economic Area. Both providers are bound by UK GDPR-compliant data processing agreements.

Access to client data is limited to the people who need it to do the work. We use strong passwords and two-factor authentication on all key systems. Before any project data is processed using AI tools, we run a check to identify and remove any personally identifiable information.

5. How long we keep data

We review data annually and delete or archive it when it is no longer needed for its original purpose. In any event, we retain data for no longer than 6 years after our last contact or engagement, in line with standard accounting and legal obligations.

6. Cookies

Cookies are small text files that help the website function and give us basic usage data.

Strictly necessary cookies are required for the site to work, for example loading pages correctly and enabling secure interactions. These cannot be switched off.

Analytics cookies (Squarespace and Google) count visits and show us which pages people read. This data is anonymous.

When you first visit the site, a banner will ask for your permission to set non-essential cookies. You can accept or decline, and you can change your preferences at any time through your browser settings.

7. Your rights under UK GDPR

If you are in the UK or EEA, you have the right to access the data we hold about you, ask us to correct or delete it, restrict or object to certain types of processing, and receive a copy of your data in a portable format.

To exercise any of these rights, email us at privacy@kintal.co. We may need to verify your identity before acting on a request.

If you are unhappy with how we handle your data, you can also raise a complaint with the UK Information Commissioner's Office at ico.org.uk.

8. Third parties

We do not sell your data. We may share limited information with:

  • Service providers who help us run the business, such as cloud storage or analytics platforms

  • Professional advisers such as legal or accounting support, where needed

  • Regulators or courts, where we are legally required to

Any third party handling personal data on our behalf is bound by confidentiality and appropriate data protection terms.

9. Governing law

These terms, and any dispute or claim arising from them, are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction.

10. Updates to this page

We update this page when our services, tools, or legal obligations change. The date at the top reflects the most recent revision. If changes are significant, we will flag them clearly.

Questions? Email privacy@kintal.co.