Clarity, Integrity, and Real Accountability

ESG isn’t a checkbox for us. It’s how we work, and who we work for.

We embed ethical, inclusive, and transparent practices into every KINTAL project, from the tools we use to the people we support.

That means practical policies, quarterly reviews, and public standards, not just good intentions.

Want the full picture? Here’s our complete ESG policy, including how we review prompts, track tooling, and hold ourselves accountable on a quarterly basis.

You can download our latest policy here.

  • We work remotely and asynchronously, minimising unnecessary resource use, and applying environmental thinking to all digital decisions.

    Practices:

    • Minimal commuting or travel

      We have no fixed office. Travel is used only when essential for delivery.

    • Energy-aware tooling

      Our AI toolchain and cloud platforms are selected for low emissions and efficient compute.

    • Model selection based on impact

      We reference model safety cards, emissions data, and performance benchmarks. Higher-emission models are only used with clear justification.

  • KINTAL supports creative professionals who are often excluded from traditional consultancy models. This includes freelancers, early-career talent and under-resourced teams.

    Practices:

    • Fair freelance sourcing
      Rates, scopes and payment terms are clear, equitable and honoured promptly.

    • Neuroinclusive workflows
      Async-first delivery, flexible formats and low-pressure communication are standard. This is built into how we work, not added later.

    • Human-augmenting AI
      We exist to ensure AI supports people, not replaces them. Our tools are designed to elevate creative capability. Every workflow, template and signal we create is built around that principle.

    • Accessible delivery
      All templates and training materials follow plain language standards, mobile-first design and WCAG AA accessibility guidelines.

  • Item descrWe take a human-first, audit-friendly approach to AI. There are no unchecked outputs, and no silent automation.

    Practices:

    • Human-in-the-loop

      All AI-generated work is reviewed by a human before delivery or publication.

    • Prompt versioning and audit

      Nova Suite logs all live prompts, reviewers, and flagged risks. Any drift or hallucination issues are documented and used to improve prompt libraries.

    • Quarterly review cycle

      Toolchain decisions, prompt fairness, and risk processes are reviewed and updated every quarter.

    • Data minimisation

      Personally identifiable data is pseudonymised or anonymised before any AI interaction.iption

  • We review all ESG commitments and systems on a regular schedule to keep them accurate, auditable and aligned to how we work.

    Review schedule:

    • ESG policy review: Quarterly (Owner: Tina Saul, Founder)

    • Prompt governance audit: Quarterly (Owner: Tech and AI)

    • Accessibility checks: Biannually (Owner: Delivery and Ops)

    • Toolchain reassessment: Quarterly (Owner: Department Leads)

  • Document Control

    • Policy Type: Public

    • Version: v1

    • Last Reviewed: 30 July 2025

    • Next Review Due: October 2025

    • Contact: hello@kintal.co